Privacy Policy

Last Updated: November 1, 2025

Canada Web Academy ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canada-web-academy.com or engage our web design and development services.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our auto-updated privacy practices.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter or blog updates
• Engage our services for web design or development projects
• Communicate with us via email, phone, or other channels
• Participate in surveys or promotional activities

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Project requirements and preferences
• Payment information for service transactions
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device information (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our web design services
• Processing and fulfilling service requests and transactions
• Communicating with you about projects, updates, and promotional offers
• Responding to your inquiries and providing customer support
• Analyzing website usage to improve user experience and auto-optimize performance
• Protecting against fraud and ensuring the security of our services
• Complying with legal obligations and enforcing our terms of service

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and auto-relevant recommendations
• Measure the effectiveness of our marketing efforts

3.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website usage patterns
• Functional Cookies: Remember your preferences for auto-improved experience
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or providing services (e.g., hosting providers, payment processors, email services)
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of Canada Web Academy, our clients, or others
• Consent: With your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers with auto-updated security patches
• Access controls and authentication procedures
• Regular security assessments and monitoring
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have the following rights:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Withdrawal: Withdraw consent for processing your information
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active client relationships and service delivery
• Legal and regulatory compliance requirements
• Dispute resolution and enforcement of agreements
• Business analytics and improvement purposes

When information is no longer needed, we securely delete or anonymize it using auto-deletion protocols.

8. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Canada Web Academy
2847 Yonge Street, Suite 412
Toronto, ON M4N 2J1
Canada

Phone: +1 (416) 847-2936
Email: [email protected]

We will respond to your inquiry within 30 days as required by Canadian privacy legislation.